FAQ

How much is shipping?

We use calculated shipping. Most orders within the U.S. are $6-7

What size should I buy?

If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products and linked here.

When will my order ship?

Packages are usually shipped within 2-4 days and ground shipping is about 4 days. 

Do you offer rush shipping?

Sorry, rush shipping is currently not available.

Do you ship to my country?

We currently ship to U.S. and Canada

What if I want to return or exchange my order?

Orders may be returned or exchanged up to 21 days after your order has shipped.

Returns and exchanges must be in new condition with original tags attached, unworn, unwashed, and free of any alterations.

You will receive a full refund when the item is returned to the warehouse. 

To initiate a return, please contact us at bellavielabel@gmail.com with your order number.

Can I cancel or change my order after placing it?   

Yes, send an email to bellavielabel@gmail.com within 24 hours and you will be able to cancel/change your order after placing it.

Do you offer any first-time customer discounts?    

Yes, use the code FirstFreeShipping for free shipping off your first order

Can I combine multiple discount codes?      

No, you are unable to combine multiple discount codes. 

Get in touch

Have questions about your order, or a general enquiry?